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Use the web safely

For further information, advice and support on E-safety visit the Governments CEOPS website (Child Exploitation and Online Protection Centre) where there is lots of useful information for you, and provides you with a way to report what is happening to you. The link is

In an emergency, you can dial 999 and ask for the police. You should only call 999 in an emergency, for example, if you are in immediate danger and need help straight away because someone is hurting you, or going to hurt you.

You can also contact national help lines:-

  • NSPCC Helpline - 0808 800 5000
  • Child line 0800 1111

Being online and using the internet can feel just like being in the real world - you can chat to people, play games and share pictures. There are some great people on the internet, but there are also some people who use the internet for the wrong reasons, or who have bad intentions towards children and young people. For example, some people may pretend to be much younger than they really are to talk to you and make friends with you. They might start off by being nice to you, but then say nasty things to you, or talk about things that make you feel uncomfortable or they may even ask you to do things that you don’t want to do.

If this is happening to you or to someone you know you can get help.

How can I keep safe on the internet?
When you are chatting online, avoid giving personal details that could help a stranger to find you. Don't tell people your last name, the name of your school, sports teams, and the town you live in and where you hang out.

Protect your information
Check to see if the site has a friends list that lets you control who can see the information on your profile or blog. If it does, you should only accept people you know and trust as friends. If you don't use these privacy settings, then anyone can see your details. Remember - people may pretend to be younger than they really are to try and make friends with you.

Check comments on your profile regularly
If you let people on your profile or blog, check them regularly so you can delete any comments you don't like. Don't respond to mean or embarrassing comments. Always block offensive people from making more hurtful comments. See the section below on ‘How to report concerns’

Be honest about your age
Membership rules are there to protect you. If you are too young to sign up, dont lie about your age. Talk with your parents about other sites that may be more suited to your age group.

Don't arrange to meet up with people
Never get together with someone you meet online or on a blog if you haven’t met them in “the real world”. If you have only met them in the “internet world” then you don’t know who they really are and people can pretend to be anyone and any age, online.

Think before you put any pictures online
What's uploaded to the internet can be downloaded by anyone and passed around or posted online pretty much forever. Avoid posting photos that let people identify you. Avoid posting images of yourself which people could consider sexual. Before uploading a photo, think about how you would feel if it was seen by a parent or grandparent, a friend’s parent, a teacher or future employer. If you wouldn’t want any of those people to see this photo – then don’t put it on the internet for the world to see.

What is Revenge Porn?
Revenge Porn is the sharing of private, sexual material such as photos or videos, of another person, without their consent and with the intention of causing distress. Visit the Facebook campaign page to find out more about the campaign to raise awareness of Revenge Porn and discourage people from sharing these sorts of images. If you are using Twitter, please look out for #NoToRevengePorn  and retweet .

How to report concerns
If someone you are talking to online does or says something that makes you feel upset, worried or uncomfortable, if someone is asking you to do things that you don’t want to, or if you see something that you don’t like, then you need to do something about it.

If this happens, you must remember that it’s not your fault.

  • Don’t worry about being in trouble – you are not the one who has done anything wrong
  • Always tell an adult – this might be a parent or carer, a teacher or another adult that you feel you can trust. 
  • Save any messages that have upset you so that you can show the person who you tell. They should be able to give you advice about what to do.

ChildLine has a free app called ‘Zipit’, which will give you free witty images to send instead of inappropriate ones, provide you with advice about how to chat safely on line, advice on what to do if you feel threatened or if an image becomes public, and a direct link to call ChildLine.

Keeping our secret
If anyone has access to your e-mail account, they may be able to read your incoming and outgoing mail. If you believe your account is secure, make sure you choose a password that someone will not be able to guess. Try changing your password; this will help make sure your email is secure. Don't pick obvious passwords - like the name of your pet or your best friend or favourite pop star or group.  If someone sends you a nasty e-mail message, print it off and save it - they may be useful evidence of abuse.  If you are worried, then you need to speak to someone you feel you can trust. You could speak to a parent, carer, your friend, teacher or relative. If you think there is no one you know who you would feel comfortable about confiding in, then you can call one of the following numbers:

History / cache file
It's possible for someone to know which websites you have visited by looking through your computer's history or cache file. You can clear your history or empty your cache file in your browser's settings. Here's how you do it:

Internet Explorer

  • Click on the Tools menu (in the row at the top of the browser).
  • Select Internet Options from the drop down menu.
  • You should now be on a tab that says 'General' - if not, select 'General'.
  • Under the title, 'Temporary Internet Files', click on 'Delete Files'.
  • You can also check the box that says delete all offline content. T
  • hen, under 'History' click on 'Clear History.' Then click OK, at the bottom.


  • Pull down the 'Edit' menu, select 'Preferences' from the drop down menu.
  • Click on 'Navigator' - (this may be a tab at the top or an option in a list on the left).
  • Click on the 'Clear History' button.
  • Then click on 'Advanced' (this may be a tab or an option in a list on the left. If it's in a list, please click on the + sign).
  • Then select 'Cache'. Click on 'Clear Disk Cache'.
  • On older versions of Netscape: Pull down the 'Options' menu. Select 'Network Options', Select 'Cache'. Click on 'Clear Disk Cache'.


  • Take the following steps to clear AOL's browser cache:
  • Go to 'Start' - 'Programs' - 'AOL' - 'AOL System Information'.
  • Click the 'Utilities' tab at the top of the window.
  • Click the 'Clear Browser Cache' button. The 'Current Cache Size' will change to 0 KB.
  • Now close the AOL System Information window by clicking the 'X' in the top right-hand corner of the window.
  • Connect to AOL to see if this has solved the problem. If not, try the following alternative method.
  • If 'AOL System Information' is not listed in the 'Programs' menu:

Sign on to AOL as normal.

  • Go to AOL Keyword: 'Preferences'.
  • Click 'Internet Properties (WWW)' - This will open the 'Internet Options' window.
  • Click 'Delete Files'… and then click OK to delete your temporary Internet files.
  • Now click OK to close the 'Internet Options' window.

Related Files:

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